SMS Opt-in/Opt-out Information
Effective as of January 6, 2026
How to Opt-In to SMS Messages
You can opt-in to receive SMS messages from BZ Technologies LLC in the following ways:
1. During Account Registration
When you register for an account on our web portal at https://portal.bztech.org/register, you may optionally provide your phone number. If you provide a phone number, you must check a required checkbox that states:
"By providing your mobile number to us, you consent to receive transaction-related, account-updates, and customer support text messages (e.g., flight status alerts, invoice notifications, password resets, and responses to your inquiries) from BZ Technologies LLC. Consent is not a condition of purchase. Message and data rates may apply. You can reply HELP for help, STOP to cancel."
2. Via Contact Forms
You may also provide consent when submitting contact forms on https://portal.bztech.org/contact or https://www.bztech.org/contact. When you enter a phone number in the contact form, an optional checkbox appears with the same consent language.
Types of Messages You May Receive
If you opt-in to receive SMS messages, you may receive the following types of messages:
- Transaction-related messages: Flight status updates, reservation confirmations, invoice notifications
- Account updates: Password resets, account verification codes, account status changes
- Customer support: Responses to your inquiries, appointment reminders, service notifications
- System alerts: Important account or service notifications
Message frequency: Message frequency varies based on your account activity and preferences.
How to Opt-Out of SMS Messages
You can opt-out of receiving SMS messages from BZ Technologies LLC at any time using any of the following methods:
Method 1: Reply STOP
Reply STOP to any SMS message you receive from us. You will receive a confirmation message that you have been unsubscribed. After opting out, you will no longer receive SMS messages from BZ Technologies LLC.
Method 2: Contact Support
Email us at support@bztech.org or contact us through our contact form and request to opt-out of SMS messages. Please include your phone number in your request.
Method 3: Account Settings
If you have an account, you can update your communication preferences in your account settings on https://portal.bztech.org.
Note: After opting out, you may still receive transactional messages required for account security (e.g., verification codes) if you have an active account.
How to Opt Back In
If you have previously opted out and wish to start receiving SMS messages again, you can:
- Reply START or YES to any message from us
- Update your communication preferences in your account settings
- Contact support at support@bztech.org
Need Help?
If you need assistance with SMS messaging or have questions about opting in or out:
- Reply HELP to any SMS message you receive from us
- Email us at support@bztech.org
- Contact us through our contact form
Message and Data Rates
Message and data rates may apply. Standard message and data rates charged by your mobile carrier will apply to SMS messages you send and receive. BZ Technologies LLC does not charge you for sending or receiving SMS messages, but your mobile carrier may charge standard messaging rates.
Please check with your mobile carrier for details about your messaging plan and any applicable charges.
Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our SMS messaging practices comply with:
- Twilio A2P 10DLC requirements
- TCPA (Telephone Consumer Protection Act)
- CTIA (Cellular Telecommunications Industry Association) guidelines
- CCPA and CPRA (California Consumer Privacy Act and California Privacy Rights Act)
Mobile Data Protection: We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.
For more information about how we protect your data, please review our Privacy Policy.
Questions About SMS Messaging?
If you have questions about our SMS messaging practices or need assistance, please contact us:
Email: support@bztech.org
Phone: Contact us through our contact form